Returns Policy

At Car Plex UK, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 14-day return policy to ensure a hassle-free shopping experience.

To initiate a return, please contact our customer service team within 14 days of receiving your item. We accept returns on items that are unused, in their original condition, and in the original packaging. Once we receive your return request, we will provide you with instructions on how to proceed.

Please note that the buyer is responsible for the return shipping costs. A restocking fee may also apply for certain items, and this will be communicated to you during the return process. Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Our goal is to make your return process as smooth as possible, reflecting our commitment to excellent customer service. If you have any questions or need assistance, our team is always here to help. Thank you for shopping with Car Plex UK!